The AI front desk for medical centers.
Solva answers every patient call, manages appointments and reminders, and adapts to how your medical center works.
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Cabinet de la Victoire -
Clinique M -
SKN MD -
TheAesthetics -
Dermacare -
Juvénile
[01] Solution
No patient call goes unanswered.
When a patient calls, Solva answers, understands the request and acts on your medical center’s instructions, even when your team is already busy.
Every patient call gets the right answer.
Solva answers immediately, identifies the reason for the call and guides the patient according to your rules.
100%of calls answered
+20%more appointments
Your calendar stays up to date.
Solva books, reschedules or cancels appointments directly, following your availability and your scheduling rules.
4 hsaved every day at the front desk
Patients better prepared for their appointment.
Solva sends confirmations, reminders and useful information before the visit, by call, SMS or WhatsApp.
−60%no-shows
Fewer interruptions, more time for the patients in front of you.
Solva handles recurring phone requests so the front desk can focus on situations that need a human touch.
[02] Built for your center
An AI that adapts to your medical center.
Solva fits into your organization, follows your instructions and hands over the requests that need your team.
Your rules, on every call
Solva follows your reception guidelines, your appointment types, your transfer rules and the information to share with patients.
Connected to your tools
Solva syncs appointments and useful information with your management tools, so nothing is entered twice.
Your team stays in control
When a request is sensitive, complex or needs a human decision, Solva hands the call or the context to the right person.
Compliance & Security
Solva protects patient data with a secure infrastructure and practices aligned with the GDPR and the Swiss nFADP.
- RGPD
- nLPD suisse
- TLS 1.3
Call answered
Solva
Patient identity verified Appointment written to your calendar Your appointment is confirmed for Monday 11 May at 8:30 am with Dr Marchal. SMS delivered
[03] Integrations
Solva integrates with your tools, without changing your habits.
Solva connects to your practice software to check availability, manage appointments and sync useful information, with no double entry for your team.
- Real-time appointment sync
- Configured for your practitioners and your rules
- Secure connection to your tools
- Guided rollout, with no service interruption
Doctolib LOGOSw 
Desmos ErgoDent 
Dentoleader 
Softway Medical 
OneDoc Google Calendar 
Calendly 
Cal.com 
Stripe Julie 
Visiodent Nextmotion 
HubSpot 
Brevo [04] Proof / What changes
Measured in production.
100%
answered on the first ring, weekends and holidays included
60%
fewer no-shows thanks to call and SMS reminders
4 h
given back to the front desk every day, on average
3×
cheaper than a traditional answering service
[05] FAQ / Straight answers
Frequently asked questions
How does an AI voice agent work on a practice phone line?
Your calls come in on your usual number. Solva answers on the first ring, listens to the request and offers a free slot. The appointment is written straight into your practice management software, and the confirmation goes out by SMS. On a sensitive case or a clinical question, Solva transfers to the practitioner with the context of the call. It also handles appointment booking coming in by WhatsApp, SMS and email, plus quote follow-ups and the waitlist.
Is an AI phone line compatible with medical confidentiality?
Yes. Your patients’ data is hosted in Europe and exchanges are encrypted in transit (TLS 1.3). No call is ever used to train a public model. The patient’s identity is verified before any record is opened. Solva complies with GDPR.
Does it work with Doctolib and with my practice management software?
Yes. Solva connects to Doctolib and to practice management software (PMS) natively or through a secure API. It reads real availability, creates the patient and updates the appointment in real time. Your team keeps its tools and never types anything twice.
How long before a practice is up and running?
Nothing to install. We connect your practice management software, configure your rules (practitioners, procedures, transfer criteria), then port your number or route calls to Solva. Most practices are up and running in 1 to 2 weeks.
Who answers in the evening, at weekends and on public holidays?
Solva covers the phone line around the clock. The patient gets an appointment at the moment they call, with no need to ring back the next morning. On Monday your team finds the calls handled, the appointments booked and the cases transferred, each with a summary of the conversation.
Does Solva replace my receptionist?
No. Solva takes the repetitive calls and picks up when nobody can: outside opening hours, during a rush, mid-treatment. On a sensitive case or a clinical question, it hands over to the practitioner immediately. Your receptionist stays in charge of the schedule.
How much does an AI phone line cost for a dental practice?
Solva is pay-as-you-go, with no subscription and no commitment: €0.24 per minute of call handled by the AI, €0.16 per SMS segment, €0.09 per text-agent message. You pay only what the practice uses. Amounts exclude VAT; final billing is confirmed by quote.
Contact us
Reach us by form, by phone or by email. We reply within 24 hours.